Returns Policy

Online Returns

We always want our customers to be happy with their purchases so if you are not satisfied we issue a full refund up until 20 Days. All returned items must be unworn, unused and in their original packaging. You can also exchange or receive a credit note for  your item in one of our Choice Boutique stores.

Please allow up to 14 working days for refunds to be processed.

Sale purchases made online can be refunded or exchanged in one of our Choice Boutique stores 

Please email to notify us of your return. we will send you a return note that we will kindly as you to fill out and include with your package. please send return items to: Our Returns Department, Fashionhse, Unit 4 Fashion City, Ballymount Rd Upper, Walkinstown, Dublin, D24 Y16A. You can also return an order via your nearest Choice Boutique store, please note proof of purchase and a return note must be must be filled out when returning this way please not goods can only be exchanged at ones of our stores.

Paypal Returns

Please note PayPal refunds can only be issued by our online returns centre. You will need to return items directly to Choice Boutique within 24 days* of receipt of order

*Items purchased via PayPal can be exchanged instore for another item.

Please note PayPal refunds can only be issued by our online returns centre 

Any breakages or damages to items purchased online must be reported to us within 24 hours of delivery. If a product is damaged in any way please send us proof of the damage with photos to where a member of our team will help you.

For hygiene reasons we are unable to offer an exchange or refund on a small number of products outlined below.

  • Earrings (purchased online & in-store)
  • Hats (purchased in-store)
  • Hair accessories (purchased online & in-store)